Returns & Exchanges
At Sky and Sol, we want you to be completely satisfied with your beauty ritual, which is why we offer a 30-day return policy for products in their original condition. If your purchase doesn't meet your expectations, our team is committed to making it right.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack and Ship
Securely pack the products in their original packaging to prevent damage and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing